Your Privacy Is Our Commitment
Your personal information is completely safe at ez7bd — this policy explains in detail how we use and protect your data.
Section 1
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the ez7bd platform. When you use the ez7bd website, create an account, play games, or use our services, the terms of this Policy apply to you.
The purpose of this Policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. By reading this Policy, you can decide whether you wish to use our services.
Section 2
Information We Collect
To provide a fair and secure service at ez7bd, we collect the following types of information:
2.1 Information You Provide
- Full name and date of birth — for age verification (minimum 21 years)
- Email address and mobile number — for communication and account verification
- Payment information: bKash, Nagad, Rocket, Upay number or bank account details — to process transactions
- Identity document details — for identity verification when required
- Address information — when required for account verification
2.2 Automatically Collected Information
- IP address and device type
- Browser information and operating system
- Site browsing history and usage patterns
- Login time and date
- Gaming activity information (deposits, withdrawals, betting history)
2.3 Cookies & Tracking Technologies
We use cookies and similar technologies that improve your browsing experience, remember your preferences, and ensure the security of the site. You can control cookies through your browser settings, however disabling certain cookies may limit some functionality of the site.
Section 3
Purpose of Data Use
ez7bd uses the information collected about you for the following purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: To enable gameplay, provide bonuses, and complete transactions.
- Security & Fraud Prevention: To prevent unauthorized access, fraud, and money laundering.
- Customer Support: To resolve your complaints, questions, and issues.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To analyze usage patterns in order to improve your experience and the platform.
- Communication: To send important updates, security notices, and necessary information.
Section 4
Data Sharing & Disclosure
We share your personal information with third parties only in limited and specific circumstances. Those circumstances are described in detail below:
4.1 Service Provider Partners
Only the amount of information needed to complete a specific task is shared with technology providers and payment processing partners that support the operation of our platform (such as the technology infrastructure of bKash, Nagad, Rocket, and Upay). We have strict confidentiality agreements in place with these partners.
4.2 Legal Obligations
If a court, regulatory authority, or law enforcement agency legally requests information, we are required to disclose information under applicable law. In such cases, we disclose only the minimum amount of information that is legally required.
4.3 Business Restructuring
In the event of any merger, acquisition, or business restructuring, user information may be transferred. However, in such cases your information will remain subject to equivalent protections under this Policy.
4.4 With Your Consent
Beyond the circumstances described above, we do not share your information anywhere else without your explicit consent.
Section 5
Our Technical Measures for Data Security
ez7bd applies industry-standard security technologies and practices to protect your information:
- SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.
- Secure Payment Processing: All financial transactions are handled through secure channels, and full card numbers or payment PINs are never stored under any circumstances.
- Access Control: Only authorized staff have access to user information, and they operate under strict confidentiality rules.
- Regular Security Reviews: Our systems undergo regular security testing, and potential vulnerabilities are identified and addressed.
- Two-Factor Authentication: The option to add an extra layer of security to your account is available.
While we ensure the highest security measures, no digital system is completely risk-free. We therefore ask that you also keep your password private and change it regularly.
Section 6
Data Retention Period
ez7bd retains your information for as long as it is necessary to provide the service or as required by legal obligations.
- Active account data: Retained for as long as the account remains active.
- After account closure: Certain information may be retained for a defined period taking into account potential legal obligations and dispute resolution.
- Transaction data: Retained for the period specified under financial regulations.
- Cookie data: Expires automatically depending on the type of cookie.
Once the legal obligation to retain data has ended, we securely delete it or process it in a way that prevents identification.
Section 7
Your Rights
As a registered user of ez7bd, you have the following rights regarding your information:
- Right of Access: You may request a copy of the information we hold about you.
- Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted, however this may not be fully possible where legal obligations exist.
- Right to Restrict Processing: In certain circumstances you may ask that the use of your information be restricted.
- Right to Object: You may object to the use of your information for specific purposes.
- Data Portability: In certain circumstances you may request to receive your information in a structured format.
Section 8
Protection of Minors
ez7bd is for those aged 21 and over only — this policy is strictly enforced. We do not knowingly collect any information from minors or permit them to create accounts.
If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please contact us.
Section 9
Policy Changes
ez7bd reserves the right to update this Privacy Policy from time to time. Reasons for changes may include:
- Changes to laws and regulations
- Technological developments and launch of new services
- Changes to business operations
- User feedback and suggestions
For significant changes, we will notify you by email or through a clear notice on the platform. If you continue using the platform after the updated Policy is published, it will be understood that you have accepted the updated Policy.
The "Last Updated" date at the top of this page always indicates the date of the most recent version of the Policy.
Section 10
International Data Transfer
ez7bd primarily provides services to players in Bangladesh. However, due to the nature of the technical infrastructure, your information may be processed or stored on servers located in other countries. In such cases, we ensure that the information remains subject to equivalent protections under this Policy and that appropriate security measures are maintained.
Section 11
Third-Party Links & Services
Our platform may contain content from game providers such as Pragmatic Play, Evolution Gaming, NetEnt, PG Soft, Spribe, JILI, and others. These third parties have their own privacy policies, and their policies apply when using their services. ez7bd is not responsible for the data protection practices of these third parties.
Contact Us
If you have any questions or concerns about this Privacy Policy, our support team is always ready to help.
Available 24/7 in Bengali and English
[email protected]
Round-the-clock service — 24 hours, 7 days